Tuesday 07 May 2019 • Customer Stories
Aberdeen based, Bear Handling Ltd specialise in handling equipment across Scotland and the oil & gas industry – the company is the Hyundai forklift distributor for the region.
Bear Handling has recently secured a brand-new customer, leading engineering services company, TEXO Group. The company has just taken delivery of four new Hyundai forklift trucks from Bear Handling – two 160D-9 ‘s, which are 16,000kg load capacity diesel machines, a 30D-9E and a 30D-9, which are 3000kg capacity diesel forklifts.
The machines are working at TEXO’s purpose-built facility in Westhill, Aberdeen, and the company’s fabrication facilities, at the Port of Dundee providing shipyard fabrication support, warehousing duties, loading, container and module handling.
Richard Lamb, Managing Director TEXO Accommodation said, “We began working with Bear Handling in October of last year. The company provides a great service and is always ready to support. Their excellent product knowledge assisted us in defining the best specification of machines.
Bear provided a detailed review on specifications against our requirements and the Hyundai forklifts were clear winners against other manufacturers. The machines benefit from a robust build quality and excellent safety features. They are also cost effective and designed with leading technology, which allow us to future-proof our handling requirements. Their performance rating is also excellent for both shipyard and warehouse activities.”
Richard added, “Health & Safety is paramount as is driver comfort. The key safety features make these very good machines in practice. Each machine features a reversing camera, a weight load indicator, speed limiter and wheel alignment indicators – these are all features that allow us to continually improve our safety practises, which are key drivers for us here at TEXO, providing staff and operators with as much comfort and convenience – this helps with morale and productivity.”
“The machine operators have conveyed that the machines are also very good performers” reported Richard, “The have also praised the Hyundai machines power capacity. Cab comfort has also been mentioned alongside great visibility and the fork positioners – we really did make the right choice with Hyundai!”
Richard concluded, “We have had excellent support all the way through the process with Bear Handling. The company continue to provide ongoing support for us including regular interaction with both our sites.”
John McLaren, Managing Director, Bear Handling commented on the partnership with TEXO and the Hyundai brand he said, “I am delighted TEXO have chosen Bear Handling as a partner for material handling products throughout the group. TEXO are known for challenging the norm and doing things differently. They are a rapidly expanding business and Bear Handling look forward to working in partnership with Hyundai to help with TEXO in the future provision of its material handling requirements.”